This explains why when you put the phone to your ear, WhatsApp sounds stop.
A common situation for WhatsApp users is when they try to listen to a voice message by bringing the phone to their ear, but the sound stops. This behavior is not a bug but rather a feature designed to improve privacy and user experience using one of the technological components of the mobile device.
WhatsApp uses the proximity sensor on phones to manage audio playback. This component detects when the device is close to the ear and automatically switches the audio output from the main speaker to the earpiece.
This allows you to listen to the voice message privately, preventing the content from being heard by people nearby.
However, some conditions may interfere with the operation of this feature. According to official information from WhatsApp, using cases or screen protectors may interrupt the operation of the sensor.
Solutions to audio playback problems
When the sound stops or does not play properly, it may be related to a malfunction in the proximity sensor or in the device software.
WhatsApp recommends making the following adjustments to resolve these issues:
Check your hand position: Make sure the area where the sensor is located is not covered.
Remove potential interference: Temporarily remove any cases or screen protectors to rule out issues.
Perform sensor tests: Make a call without covering the sensor and see if the screen turns off immediately. If this happens, there may be a hardware or software problem with the device.
Update your system: It is important to keep your phone's operating system and WhatsApp up to date to ensure optimal performance.
A feature designed for comfort and privacy.
The use of the proximity sensor feature in WhatsApp is intended to improve the user experience when listening to voice messages. Although this tool may cause occasional inconvenience, its design allows it to protect privacy and prevent accidental screen activations.
By understanding how this technology works and applying the recommendations mentioned, users can ensure effective interaction with voice messages on the popular messaging app.