How to customize OEM support information in Windows 11

 
How to customize OEM support information in Windows 11

How to customize OEM support information in Windows 11

Customizing OEM support information in Windows 11 is essential to understand it. OEM, or OEM, is a theoretical term. OEM is a term that refers to a company that produces things, whether hardware or software and then sells them to another company. The other company then resells the products to end users or customers under its brand name. OEM can be explained with a simple example in the case of the Windows operating system.

We are all aware that Microsoft has developed the Windows operating system. They are then distributed to computer partners such as HP, Dell, Asus, Lenovo, MSI, and Acer. PC partner companies customize windows to ensure compatibility with their devices. When you buy hardware from one of these PC partners, they come pre-installed with Windows OEM. Usually, when you buy a new tool,comes pre-installed with a Windows OEM license.

OEM support information is available in Windows 11 under Settings> System> About. If you purchased a Windows OEM-based system, you can access the support information below. This support material may have been deleted if you performed a clean installation. You can quickly add or edit available support information by using logging in either scenario. We will look at how to add or change OEM support information in Windows 11 in this tutorial.


Supported Values

Here is all the information that can be included in the About section:

Manufacturer. Seller of computers. MSI, ASUS, and Microsoft are just a few examples.

Model. For example, laptop 2, desktop 4, tablet S, etc.
Support hours. You can enter a time frame for when you or your store are available for support queries.

Phone support. Again, uncomplicated. Specify the phone number through which the consumer can contact you for support.
SupportURL. You can put a website here if you have one. Users using a computer that has the SupportURL registry setting will be able to click a link to your website in the About section of Windows 11.

Slogan. Apart from OEM text, you can include your logo in the About section. Keep in mind that there are some limitations. You can only use a BMP file with a resolution of 120 × 120 pixels and a color depth of 32 bits. Create a file somewhere in the structure of the operating system directory and then copy the path to it. It should be used as valuable data for the logo.
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Where do I find OEM in Windows 11?

To locate your OEM data, click on the Windows menu and go to Settings.
Click System in the left panel.
Scroll down to the About section in the left panel.
Check the Support box on the right side.
Read also: How to turn a cell phone on or off in Windows 11

Steps to customize OEM support information in Windows 11

1. To open the Run window, press Win + R. To open the registry editor, type regedit and press Enter.


2. Make your way to the next area. HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ OEMInformation


3. Now, depending on your requirements, perform steps 4, 5, 6 and 7 to


 

4. Add, remove or customize the manufacturer.

This field bears the name of the manufacturer, the length of which may not exceed 256 characters. Double-click on the manufacturer's series in the left panel to change the name. Now, under Value data, enter the name of your choice. Select OK.

5 Add, remove, or customize your phone

This field contains a phone number up to 256 characters long. Double-click the SupportPhone series in the left panel if you want to change the phone number. Now, under Value data, type the desired phone number.

The SupportPhone field probably won't always be there. In such a scenario, you have to do it yourself. To create this series, right-click on the SupportPhone string value, select Delete, and then confirm by selecting Yes when prompted.



6 Add, remove, or customize hours

This field contains a phone number up to 256 characters long. Double-click the SupportHours string in the left panel if you want to change the value. Now, under Value data, type the desired value.

 

7 Add, remove or customize the site

This section contains the URL of the OEM website. Double-click the SupportURL string on the left side if you want to change the website. Now, under Value Data, type the appropriate website.

8. Close the registry editor.




Final Words

Hence, this article well explains how to customize OEM support information in Windows 11. So having the complete information is very essential for users.

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