Amazon customer service number in Egypt
Amazon number Egypt
Hotline: 08000262966 to contact him daily from 8:00 am to 12 midnight Cairo time.
Souq.com Number:
0221602000 works so far Article history Communicating with Souq customer service previously is transferring customers to the voice service to Amazon so far, and God knows when this matter will end.
Amazon Egypt Facebook page: https://www.facebook.com/Amazon.eg.
Amazon Egypt official website: https://www.amazon.eg.
Amazon Email Egypt: socialmediaegypt@souq.com.
Track your orders via Amazon's official website Egypt via the following link https://www.amazon.eg/ap/signin
Amazon launches in Egypt
Souq.com is now Amazon.eg, offering customers great prices, a wide range and easy payment options along with fast and reliable delivery.
Prime Minister Mostafa Madbouly inaugurates Amazon's fulfillment center in Tenth of Ramadan City.
CAIRO, Egypt, September 1, 2021 – Amazon today announced the relaunch of Souq.com Amazon.eg, an online store dedicated to customers in Egypt. Featuring millions of items from local and international brands across a range of categories including electronics, clothing, home, kitchen, groceries, and Amazon products and devices such as Kindle e-readers, Amazon.eg will offer customers a great shopping experience at low prices, wide choice, easy payment, fast and reliable delivery.
Souq.com's existing customer credentials, wishlists, orders, delivery addresses, payment methods, and customer support inquiries will move seamlessly and securely to new Amazon.eg accounts. Customers – whether new to Souq.com or Amazon outside Egypt – can shop on Amazon.eg for delivery in Egypt using the Amazon mobile app and choose "Egypt" from the settings. They can also visit www.amazon.eg through a desktop or mobile browser. Both the app and website offer a fast, rich browsing experience in Arabic and English, accurate search results, reliable product reviews, personalized recommendations, and simple order management – all backed by Amazon's award-winning customer service.
Prime Minister Mostafa Madbouly visits Amazon's fulfillment center in Egypt
His Excellency the Prime Minister, Mostafa Madbouly, witnessed last night the opening of Amazon's Al-Wafa Center in Tenth of Ramadan City, Sharkia Governorate, in the presence of the Minister of Communications and Information Technology Amr Talaat, and the Minister of Trade Nevin Gamea. and industry, Dr. Mamdouh Ghorab, Governor of Sharqia, and Counselor Mohamed Abdel Wahab, CEO of the General Authority for Investment and Free Zones. Located on 28,000 square meters, Amazon's renovated fulfillment center is part of the company's investments in Egypt's logistics sector, allowing it to deliver a smarter, faster and more customer-friendly experience.
"Today is a proud day for Souq.com and Amazon, a day we've worked for since the two companies came together. Omar Sahi, regional director of Amazon Egypt at Amazon Egypt, said that Amazon.eg combines Souq.com's local knowledge with Amazon's global expertise, something we believe will be of great value to customers across the Egypt. "We're just getting started, and we'll continue to innovate in ways that are beneficial to our customers, as we remain focused on providing them with exceptional service, fast delivery, great prices and selection on millions of items."
Fully translated for a seamless experience, Amazon.eg allows shoppers to search for their favorite products and pay in Egyptian pounds using credit, debit and prepaid cards, including Visa and Mastercard, as well as the option of cash on delivery (COD). Amazon.eg will also continue to offer free delivery to customers on orders over EGP 350, with same-day and next-day delivery options available across select cities in Egypt. Amazon's global logistics expertise will provide reliable delivery and shipping tracking as the company continues to invest in ways that improve the delivery experience.
Customers who purchase on Amazon.eg have access to customer service support around the clock, seven days a week for assistance with any queries. If any item, including those sold by Amazon selling partners, is unsatisfactory, customers can report the issue to the customer service team for support. All purchases on Amazon.eg are covered by the Amazon A-to-Z warranty, which covers timely delivery and the condition of all items ordered on Amazon.eg.
Selling on Amazon.eg
Local Egyptian businesses of all sizes looking to sell on Amazon.eg have access to easy listing tools, secure payment processing, and features that help customers discover them like coupons, and simplified logistics solutions with Fulfillment by Amazon (FBA), where sellers can send their products to fulfillment centers and let Amazon take care of the rest. All aspiring entrepreneurs, regardless of their level of experience, have access to Amazon resources, products, and tools to help them grow their business.
Sellers can learn more about selling on Amazon in Egypt and create their own Amazon.eg accounts by visiting Amazon Seller Central, the company's seller management tool, sell.amazon.eg.
Amazon at Egypt
Amazon's strong presence in Egypt includes a local workforce of more than 3,000 employees across businesses, customer service, and operations, as well as a growing operational infrastructure. This comprises Amazon's main completion center on the tenth of Ramadan, 15 delivery stations across Cairo, Alexandria, Tanta, Ismailia, and Assiut, and several customer service offices and established businesses.
"The launch of the Amazon.eg underscores our commitment to customers across the Egypt – each of our teams looks forward to serving them," said Omar Al-Sahi. Egypt has a strong industrial sector and a wealth of retailers, vendors, brands and handicrafts. With our launch today, thousands of Egyptian businesses are using Amazon.eg to reach their customers, and we look forward to increasing this number even further in the coming years."
To experience Amazon.eg today, please visit the website on www.amazon.eg or download the Amazon mobile app.